Contact Raxi Win

Reach us

Getting in touch with Raxi Win is quick, simple, and fully online. Use the channels below to send us your query and our team will respond promptly.

• Email: [email protected]
• In-app chat: Available directly inside your Raxi Win account dashboard

For the fastest response, include your registered email address and a short description of your issue. For payment-related queries, such as deposits made via PhonePe, GPay, or BHIM UPI, please attach a screenshot or your transaction reference number. This helps our agents resolve your case without back-and-forth. Email responses are typically sent within 24 hours during live-agent hours.

Office hours

Raxi Win support runs on this schedule:

• Automated in-app chat: 24/7, every day of the year
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST

Outside live-agent hours, from 9:00 PM to 9:00 AM IST, the automated chat handles common queries such as account login help, bonus eligibility checks, and deposit status lookups. Your request is logged and an agent follows up from 9:00 AM IST the next morning. Unlike platforms that restrict live support to weekday business hours, Raxi Win offers seven-day live coverage so you are never left waiting through a weekend.

Online-only support

Raxi Win is a fully digital platform, there is no physical office, walk-in counter, or postal address anywhere in India. Every support interaction takes place through email and in-app chat. Whether your query involves a withdrawal to your PhonePe wallet, a GPay payment confirmation, or a BHIM UPI transfer that needs verification, our team resolves everything through secure digital channels. Simply open the chat inside your Raxi Win dashboard or email [email protected]. No travel, no queuing, no paperwork, just fast, reliable assistance from wherever you are across India.